Sage Accounts: Username in use
This is a very common issue with Sage – if the program crashes for whatever reason, you are unable to log back into the program.
Before you start!
I’d always recommend taking a backup of the company files before making any changes to Sage program or data files – just in case! The Sage file database system is a little antiquated and can be temperamental.
The fix itself is simple:
Browse to the Sage company file directory on your computer (this will vary, although if you check the COMPANY file in your install directory, it will be listed)
Open the ACCDATA directory
Delete the queue.dta file
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