Case Study – Network Upgrade and Tidy

We recently completed a network upgrade and tidy for a training company in South London.

The problem points:

Poor performance of the internet router – often crashed
Poor wireless signal
No VPN access, or unstable VPN access
Messy network cabinet, making diagnosis of faults difficult.   Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Monitoring Asterisk With Observium

On the Asterisk server, ensure xinetd is installed

yum -y install xinetd
service xinetd start

Create an Observium agent for xinetd

nano /etc/xinetd.d/observium_agent   Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

FreePBX – convert WAV call recordings to MP3 v2

An updated version of our script to bulk convert wav call recordings to mp3 as mentioned here.

This version may be redistributed freely, as long as the copyright message remains.

#!/bin/bash
# A Script to Convert FreePBX call recordings from WAV to MP3
# Also updates the CDR database, for correct downloads through the web UI
# Version 2 – 2016/04/15
# Changelog
# v2 – Skip broken files (but show an error message)
# v1 – Initial version Click here for more details...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Script to add swap file to CentOS

A quick copy/paste to enable a 4GB swap file on Centos 6/7:

sudo fallocate -l 4G /swapfile
sudo chmod 600 /swapfile
sudo mkswap /swapfile
sudo swapon /swapfile
echo “/swapfile swap swap sw 0 0” >> /etc/fstab Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Automatically Delete Call Recordings in FreePBX

A simple script to delete call recordings. Note that this has been designed to work hand-in-hand with our other script, that coverts the recordings to MP3 to save space: FreePBX – convert WAV call recordings to MP3

You can easily modify the script to delete call recordings that are in WAV format, or for different periods of time, by altering the “*.mp3” to “*.wav” and by modifying the +365 to +30 +60 +90 etc. Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Join a wireless network before login

Export the existing wifi setup
​netsh wlan export profile %SSIDName% folder=c:temp

XML files of the existing connections will be exported to c:temp. Find the one you want all users to access. You need to modify the to false and enter the wireless key.

You will end up with something like this:

<?xml version="1.0"?>
<WLANProfile xmlns="http://www.microsoft.com/networking/WLAN/profile/v1">
<name>Best Network</name>
<SSIDConfig>
<SSID>
<hex>42657374204E6574776F726B</hex>
<name>Best Network</name>
</SSID>
</SSIDConfig>
<connectionType>ESS</connectionType>
<connectionMode>auto</connectionMode>
<MSM>
<security>
<authEncryption>
<authentication>WPA2PSK</authentication>
<encryption>AES</encryption>
<useOneX>false</useOneX>
</authEncryption>
<sharedKey>  Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Manually set FreePBX timezone

Check here for the correct timezone: http://en.wikipedia.org/wiki/List_of_tz_database_time_zones​
SSH into the server
Run the following, with the relevant TZ database timezone. In this example, Europe/London
​ln -sf /usr/share/zoneinfo/Europe/London /etc/localtime
Then, edit /ect/sysconfig/clock
nano /etc/sysconfig/clock
Change the line to the correct TZ timezone:
ZONE="Europe/London"   Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Using Ansible to Update MikroTik Routers

Administering a large installed base of MikroTik routers can be difficult. You can use The Dude, but this has not been updated in some time, and MikroTik have not made their long term intentions clear in relation to the continued development of the software.

We use Ansible internally to remotely configure machines, so it seemed a natural choice to update the firmware of the MikroTik routers we have installed.

Firstly, you need to generate an appropriate DSA SSH key. Refer to: MikroTik Wiki for full instructions.

From the source server, test the SSH connection works:
ssh admin-ssh@remoteserver.com

If you do not immediately connect, you may need to add the appropriate identity file to ~/.ssh/config
IdentityFile ~/.ssh/mikrotik_dsa
Click here for more details..

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Remote IT Support London - Remote Support Services - Jaytag, London

What are the benefits of using Jaytag’s remote IT support service?

The biggest benefit is its ease of use and efficiency. If you have a problem or request arise you would most likely want it solved as soon as possible.

Using remote support we can start fixing your IT issues instantly. As soon as you download and run our remote support program, we can connect – and see what you see on your PC screen.

In many cases we can completely diagnose and fully repair your software problems and network problems via remote support, which will save time – we will not need to travel out to you. It will also save you money – we don’t charge a call-out fee for remote support. You only pay for the time needed for the work to be completed. Click here for more details....

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 0800 7879 258
Web: http://www.jaytag.co.uk/