Jaytag Computer Leading IT Outsourcing Companies

With an abundance of experience in technical project management and service delivery to large organisations, Jaytag Computer are well placed to assist medium sized organisations with their IT requirements.

We strongly believe in forming personal, long lasting relationships with IT managers and IT directors, to both compliment the skills of in-house staff, and provide outsourced management of services that are uneconomic to manage internally.

We provide a number of services including:

• In hours telephone helpdesk (8am-8pm Monday to Friday)
• Out of hours telephone helpdesk (24/7/365)
• Remote server monitoring and administration

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IT Support Thornton Heath

People are too worried that computer support companies in Thornton Heath will charge a fortune. However, if you find the right one, you can get a great price.

At Jaytag, our prices are clear, and you will never be charged any hidden fees. If we quote you a price, this is what you will pay, even if we have to spend more time than first estimated on it.

Our technicians are waiting to help you solve any of your issues. If you have a support enquiry, then you can contact us here. Once we receive your request, we will call you to talk it over.

If you need to speak to somebody, please call our free-phone number; 0800 7879 258.
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Micosoft Windows Server Support in UK

When setting up a new server, we consider all your organisations requirements. For most small businesses, we install Windows Small Business Server 2011, or a hybrid solution with Windows Server 2012 and Exchange Online email services.

We can also configure Windows server solutions on the Microsoft Azure cloud platform, for hybrid on-site and hosted solutions.

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Desktop IT Support in London

Support is provided for all major software packages including Microsoft Office, iWork, Autodesk AutoCAD, Adobe CS, Sage Line 50 etc.

Desktop IT support is generally carried out at your site. Often however, support can be provided by remote access.

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Using Ansible to update MikroTik routers

Administering a large installed base of MikroTik routers can be difficult. You can use The Dude, but this has not been updated in some time, and MikroTik have not made their long term intentions clear in relation to the continued development of the software.

We use Ansible internally to remotely configure machines, so it seemed a natural choice to update the firmware of the MikroTik routers we have installed.

Firstly, you need to generate an appropriate DSA SSH key.
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Adding phpShield to Linux Hosting

SSH into the server
Run:
​​/usr/local/bin/php-config --extension-dir
The result shows the PHP extension directory
/usr/local/lib/php/extensions/no-debug-non-zts-20100525
​
​Upload the latest version of ixed.5.4.lin to this directory using WinSCP or similar file transfer tool
Find the location of php.ini​
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Join a wireless network before login

Export the existing wifi setup

​netsh wlan export profile %SSIDName% folder=c:\temp
XML files of the existing connections will be exported to c:\temp. Find the one you want all users to access. You need to modify the to false and enter the wireless key.

You will end up with something like this:

<?xml version="1.0"?>
<WLANProfile xmlns="http://www.microsoft.com/networking/WLAN/profile/v1">
<name>Best Network</name>
<SSIDConfig>
<SSID>
<hex>42657374204E6574776F726B</hex>
<name>Best Network</name>
</SSID>
</SSIDConfig>
<connectionType>ESS</connectionType>
<connectionMode>auto</connectionMode>
<MSM>
<security>
<authEncryption>
<authentication>WPA2PSK</authentication>

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How to reset a network card in Windows

Open Control Panel
Click Hardware and Sound
Click Device Manager

In Network Adapters, find the LAN card you want to reset – this is often something like:

• Realtek PCIe GBE Family Controller
• Broadcom NetXtreme 57xx Gigabit Controller
• Intel PRO/1000MT Network Adapter

Right click on the adapter and click Uninstall
You will be warned that this will remove the device from the system – ensure that ‘Delete the driver software’ is *not* ticked if this is shown

Note: Clicking OK will disconnect your remote access session if you are connected!

Click OK
The icon will disappear, and the network adapter will be disabled
At the top of the device manager list, the PC name is displayed
Right click this PC name and select Scan for hardware changes

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cdr_mysql.c:203 mysql_log: Cannot connect to database server localhost

When restoring FreePBX from backup, you may find the CDR database is not updated. This is because the cdr_mysql.conf file is not overwritten by the restore, and so the password for the CDR database is incorrect.

You can resolve it like this:

SSH onto the server
nano /etc/freepbx.conf

Find the lines:

$amp_conf['AMPDBUSER']  = 'freepbxuser';
$amp_conf['AMPDBPASS']  = '3098SADFSLa';​​

Copy the password, quit nano

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