Desktop IT Support London, UK

Desktop IT Support

We support all widely used desktop operating systems including Microsoft Windows 98SE, ME, XP, Vista, 7 and 8. Apple OS9, OSX and Linux are also supported where necessary.

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Get an A+ rating with Vesta on SSL Labs

We’ve recently been testing sites with the Qualsys SSL Server Test here: https://www.ssllabs.com/ssltest/index.html

By default, the SSL settings on Vesta are good – but it’s not possible to get an A+ rating without making some changes to the nginx configuration files.

Although SSL Labs do give an indication as to where the SSL rating is low, it’s not very easy to see exactly what needs to be changed with nginx to get the A+ rating. The key things to improve:

1. Limit the SSL ciphers that can be used
2. Add HTTP Strict Transport Security with long duration
3. Enable SSL stapling

Firstly, you have to SSH onto your vesta server, and edit the main nginx conf file:

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Computer Recycle and Refurbish Computers of Any Age, or Type

Jaytag Computer recycle and refurbish desktop and laptop computers of any age, or type.
Free collection within the M25 area can be arranged by contacting us here.

Please let us know the quantity of equipment to be collected, along with an approximate age.
A secure data destruction service, with certificate of data erasure is also offered, at a cost of £10 per hard drive.

Physical destruction by hydraulic drill press is offered at a cost of £15 per hard drive.
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Case Study – Network Upgrade and Tidy

We recently completed a network upgrade and tidy for a training company in South London.
The problem points:

1. Poor performance of the internet router – often crashed
2. Poor wireless signal
3. No VPN access, or unstable VPN access
4. Messy network cabinet, making diagnosis of faults difficult.

After visiting site, we found this:

Even though the customer had a rack cabinet, the equipment was laying on the bottom, and the wireless access point was inside the cabinet – that explains the poor wireless signal!
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Case Study – Office Move

Over the otherwise quiet Christmas period, we completed an office move for a design company, from their offices in Brixton to new offices in Clapham.

Office moves are a great oppurtunity to make changes to the way a network is setup – almost starting from a blank slate at the new offices.

The new offices were to be completely refurbished, save for data cabling.
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Cloud Storage and Online Backups Support in UK

Overview My Secure Backup is a business class online storage, sharing, and backup service designed for Businesses of 2–100+ employees. 

• Secure Automatic Backup – allows users to easily backup important data to the cloud in a set-it-and-forget-it fashion. Protect data with AES-256 encryption, using a key that you control. 
• Multi-way Sync – allows users to synchronise folders on their computers with folders on a cloud-based network drive – and with folders on other computers. 
• Network Drive – gives users a secure place to store and share files as if they were already on their computers. Easily control and limit access for each user. 
• Backup History – improves the ability to restore files as they existed during a particular backup.

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Cloud-based hosted Microsoft Exchange Services in UK

Access anywhere
As long as you have an internet connection, you can access your mailbox from anywhere in the world, either with Microsoft Outlook, using Outlook Web Access (webmail) or a number of other 3rd party email clients.

Low monthly charges
Exchange mailboxes are provided (with a license for Outlook 2010) for around £3/ea per month. Installation charges are low also, from just £20+VAT per PC.

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