IT Services UK

Tuesday, 22 December 2015

Micosoft Windows Server Support in UK

When setting up a new server, we consider all your organisations requirements. For most small businesses, we install Windows Small Business Server 2011, or a hybrid solution with Windows Server 2012 and Exchange Online email services.

We can also configure Windows server solutions on the Microsoft Azure cloud platform, for hybrid on-site and hosted solutions.

Mac Support System in London

We can often replace a broken LCD screen, system memory, keyboard, or other internal part within 24hrs, so your system is returned to you the next day in perfect working order.

All of our engineers are well versed in Apple hardware, from 68030 LCIIs (we are showing our age here!) through G3, G4 and G5 to the latest Xeon powered Mac Pro workstations, and Intel i5 iMacs.

Powerful Remote IT Support in London

What IT problems can you fix by remote access?
There are a number of tasks that can be completed via remote support which include

Removing viruses Installing
Reinstalling, and upgrading software
Removing unused software
Creating new email accounts
Running data backups, like backing up your Outlook emails Configuring wireless networks (like changing an SSID or wireless key)
Configuring VPNs and remote access
Completing computer software and hardware audits

Desktop IT Support in London

Support is provided for all major software packages including Microsoft Office, iWork, Autodesk AutoCAD, Adobe CS, Sage Line 50 etc.

Desktop IT support is generally carried out at your site. Often however, support can be provided by remote access.

Traning for Network Upgrade

We recently completed a network upgrade and tidy for a training company in South London.

The problem points:

Poor performance of the internet router – often crashed
Poor wireless signal
No VPN access, or unstable VPN access
Messy network cabinet, making diagnosis of faults difficult.

Friday, 20 November 2015

FreePBX – convert WAV call recordings to MP3

One of our customers recently reported an interesting issue. They were running FreePBX on a machine with a very small amount of hard drive space. Usually, this would not be an issue, as FreePBX can be installed easily onto a small drive, even less than 10GB (I have a moment of reflection now, thinking that actually 10GB is massive!!)

In any case, when you start recording calls on a system, the free space is quickly eaten up.
Within FreePBX, there is no way to set the call recording to MP3, and as a result, large WAV files are created.
See more...]

Using Ansible to update MikroTik routers

Administering a large installed base of MikroTik routers can be difficult. You can use The Dude, but this has not been updated in some time, and MikroTik have not made their long term intentions clear in relation to the continued development of the software.

We use Ansible internally to remotely configure machines, so it seemed a natural choice to update the firmware of the MikroTik routers we have installed.

Firstly, you need to generate an appropriate DSA SSH key.
See more...