Case Study – Network Upgrade and Tidy

We recently completed a network upgrade and tidy for a training company in South London.

The problem points:

Poor performance of the internet router – often crashed
Poor wireless signal
No VPN access, or unstable VPN access
Messy network cabinet, making diagnosis of faults difficult.   Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Monitoring Asterisk With Observium

On the Asterisk server, ensure xinetd is installed

yum -y install xinetd
service xinetd start

Create an Observium agent for xinetd

nano /etc/xinetd.d/observium_agent   Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

FreePBX – convert WAV call recordings to MP3 v2

An updated version of our script to bulk convert wav call recordings to mp3 as mentioned here.

This version may be redistributed freely, as long as the copyright message remains.

#!/bin/bash
# A Script to Convert FreePBX call recordings from WAV to MP3
# Also updates the CDR database, for correct downloads through the web UI
# Version 2 – 2016/04/15
# Changelog
# v2 – Skip broken files (but show an error message)
# v1 – Initial version Click here for more details...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Script to add swap file to CentOS

A quick copy/paste to enable a 4GB swap file on Centos 6/7:

sudo fallocate -l 4G /swapfile
sudo chmod 600 /swapfile
sudo mkswap /swapfile
sudo swapon /swapfile
echo “/swapfile swap swap sw 0 0” >> /etc/fstab Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Automatically Delete Call Recordings in FreePBX

A simple script to delete call recordings. Note that this has been designed to work hand-in-hand with our other script, that coverts the recordings to MP3 to save space: FreePBX – convert WAV call recordings to MP3

You can easily modify the script to delete call recordings that are in WAV format, or for different periods of time, by altering the “*.mp3” to “*.wav” and by modifying the +365 to +30 +60 +90 etc. Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

No DAHDI modules on the system. Not starting

You need to retrieve the correct kernel-devel for the kernel of linux you are running, and remake DAHDI from source

SSH onto the machine and run:
uname -r

Note the kernel version.

then, google for kernel-devel (kernel version)
find a suitable download source (i.e. from rpm.pbone.net)

then on the machine
rpm -ivh ftp://ftp.is.co.za/mirror/centos/6.5/updates/x86_64/Packages/kernel-devel-2.6.32-431.1.2.0.1.el6.x86_64.rpm  Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Case Study – Router Upgrade – from 8Mbps to 200Mbps

We were approached by a client in central London to help with their internet connection. Although they had upgraded to Virgin Media’s 200MB/s DOCSIS3 service from a standard ADSL connection, they were still getting poor broadband speeds.

Old Hardware

As soon as we visited the site, the problem became apparent. They were using a Netgear FVS318v3 – this is a very out of date unit, that has a maximum throughput of 11.5Mbps. See the technical specifications here for a blast from the past: fvs318v3. Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Join a wireless network before login

Export the existing wifi setup
​netsh wlan export profile %SSIDName% folder=c:temp

XML files of the existing connections will be exported to c:temp. Find the one you want all users to access. You need to modify the to false and enter the wireless key.

You will end up with something like this:

<?xml version="1.0"?>
<WLANProfile xmlns="http://www.microsoft.com/networking/WLAN/profile/v1">
<name>Best Network</name>
<SSIDConfig>
<SSID>
<hex>42657374204E6574776F726B</hex>
<name>Best Network</name>
</SSID>
</SSIDConfig>
<connectionType>ESS</connectionType>
<connectionMode>auto</connectionMode>
<MSM>
<security>
<authEncryption>
<authentication>WPA2PSK</authentication>
<encryption>AES</encryption>
<useOneX>false</useOneX>
</authEncryption>
<sharedKey>  Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Manually set FreePBX timezone

Check here for the correct timezone: http://en.wikipedia.org/wiki/List_of_tz_database_time_zones​
SSH into the server
Run the following, with the relevant TZ database timezone. In this example, Europe/London
​ln -sf /usr/share/zoneinfo/Europe/London /etc/localtime
Then, edit /ect/sysconfig/clock
nano /etc/sysconfig/clock
Change the line to the correct TZ timezone:
ZONE="Europe/London"   Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Adding phpShield to Linux Hosting

SSH into the server

Run:
​​/usr/local/bin/php-config --extension-dir

The result shows the PHP extension directory
/usr/local/lib/php/extensions/no-debug-non-zts-20100525
​
​Upload the latest version of ixed.5.4.lin to this directory using WinSCP or similar file transfer tool

Find the location of php.ini​
php -i | grep php.ini

The result showns the php.ini location
​Configuration File (php.ini) Path => /usr/local/lib
​
Edit the php.ini file
nano /usr/local/lib/php.ini

add the line:
​extension="ixed.5.4.lin"  Click here for more details...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Hire Temporary Desktop Support and IT Contractors in London

Do you need to provide holiday or sickness cover for your IT staff? Jaytag Computer can help. With almost a decade of experience in providing desktop support and server support we are also able to supply the following types of staff on a short term IT contract, or longer term basis:

• Service Desk Analysts
• 1st Line Technical Support
• 2nd Line Technical Support
• 1st Line Desktop Support Analysts
• 2nd Line Desktop Support Analysts
• Windows Server Administrators
• Helpdesk Managers
• Rollout Engineers

Our usual arrangement is to provide staff on a day-rate basis. Alternatively, there are substantial discounts for contracts with a longer commitment. For example, a 1 month contract, our normal rate is reduced by 35%. Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Windows 10 – Change PPTP ipv4 Settings

In my RTM copy of Windows 10 Pro, when I try to edit the IPv4 settings of a VPN connection, nothing happened when I clicked ‘Properties’.

Thankfully, there is a solution to the issue – you can edit the file rasphone.pbk in a text editor like notepad.exe and make the necessary changes in this file.

The exact setting I wanted to change was to disable the default gateway – also known as split tunneling. This way I can connect to the VPN, and only tunnel traffic for that specific remote site over the VPN – i.e. use my normal non-vpn connection for internet traffic.

This is called “IpPrioritizeRemote”. I set this to 0 instead of 1 and saved the PBK file. When I re-established the VPN connection in the usual way, the ‘default gateway’ setting worked as intended.
Click here for more details..

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

FreePBX – convert WAV call recordings to MP3

One of our customers recently reported an interesting issue. They were running FreePBX on a machine with a very small amount of hard drive space. Usually, this would not be an issue, as FreePBX can be installed easily onto a small drive, even less than 10GB (I have a moment of reflection now, thinking that actually 10GB is massive!!)

In any case, when you start recording calls on a system, the free space is quickly eaten up.

Within FreePBX, there is no way to set the call recording to MP3, and as a result, large WAV files are created.

The solution? Convert them to MP3, and update the CDR database to reflect the changed filenames – so that if you wish to download the call recordings from the web UI, the links are correct.
Click here for more details..

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Using Ansible to Update MikroTik Routers

Administering a large installed base of MikroTik routers can be difficult. You can use The Dude, but this has not been updated in some time, and MikroTik have not made their long term intentions clear in relation to the continued development of the software.

We use Ansible internally to remotely configure machines, so it seemed a natural choice to update the firmware of the MikroTik routers we have installed.

Firstly, you need to generate an appropriate DSA SSH key. Refer to: MikroTik Wiki for full instructions.

From the source server, test the SSH connection works:
ssh admin-ssh@remoteserver.com

If you do not immediately connect, you may need to add the appropriate identity file to ~/.ssh/config
IdentityFile ~/.ssh/mikrotik_dsa
Click here for more details..

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Get an A+ rating with Vesta on SSL Labs

We’ve recently been testing sites with the Qualsys SSL Server Test here: https://www.ssllabs.com/ssltest/index.html
By default, the SSL settings on Vesta are good – but it’s not possible to get an A+ rating without making some changes to the nginx configuration files.
Although SSL Labs do give an indication as to where the SSL rating is low, it’s not very easy to see exactly what needs to be changed with nginx to get the A+ rating. The key things to improve:
Limit the SSL ciphers that can be used
Add HTTP Strict Transport Security with long duration
Enable SSL stapling
Click here for more details..

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: https://www.jaytag.co.uk/

Windows 10 – Don’t Miss Out!

Microsoft has confirmed that Windows 10’s free upgrade offer will expire on July 29, 2016. After that, you’ll have to pay £100 to upgrade on any computer that hasn’t already made the leap.

We know not everyone wants to upgrade to Windows 10 right now, and that’s fine. But did you know that Windows 7 has already ended the mainstream support cycle?

This means that Windows 7 will only receive security updates, and nothing else.

New features such as Cortana, the Windows App Store, and Bitlocker encryption aren’t available with Windows 7 Pro, so upgrading now is a good opportunity to gain access to these features, which you would otherwise pay for with Windows 7.

The vast majority of applications will work perfectly with Windows 10, just as they did with Windows 7. Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

Voip Service Provider London

What is hosted telephony?

Quite simply, it’s a revolutionary way of setting up a phone system for your business. It has significantly lower cost than a traditional physical telephone switch, with no loss of functionality.
Our telephony platform is based on the popular Asterisk software.

What can Asterisk do for your business?

With Asterisk in your network, you can ‘do’ telephony in all kinds of new ways, such as:

Connecting employees working from home to the office phone system over broadband connections. This enables remote users to have calls directly transferred to them as if they were working from their office.
Inter-connecting offices over the internet, allowing free calls between offices, and seamless call transfers. Simply dial the extension of the user in the other office.
Click here for more details..

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

Outsourced IT Support London

Jaytag Computer are one of London’s leading ’boutique’ IT outsourcing companies.

With an abundance of experience in technical project management and service delivery to large organisations, Jaytag Computer are well placed to assist medium sized organisations with their IT requirements.

We strongly believe in forming personal, long lasting relationships with IT managers and IT directors, to both compliment the skills of in-house staff, and provide outsourced management of services that are uneconomic to manage internally.
We provide a number of services including:

• In hours telephone help desk (8am-8pm Monday to Friday)
• Out of hours telephone help desk (24/7/365)
• Remote server monitoring and administration
• Desktop support, both on site and by remote access
• IT auditing
• IT budget planning
• Hands-and-eyes services to compliment remote IT departments
• IT procurement services

Click here for more details..

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

Computer Repair Services in London, UK

How many times have you been sat at your computer and suddenly everything starts to go wrong?

Unfortunately, computer problems are common, which is why it is essential that you have a reliable computer repair company in London to deal with any issues.

Viruses, slow computers, network issues, operating system issues and damaged hardware are all issues that people never think will affect them, but they happen all the time, even to the most experienced of IT technicians. At JayTag, we offer both remote IT support and desktop support to solve any issues that you may be having.
Associating your business with a professional computer repair company in London is essential. Our low rates and availability to get to you office if there is an emergency are just two of many reasons why you should consider our business for a long-term support partnership.
Click here for more details...

Contact Details..
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

IT Projects Services London

We are experienced in completing the following types of IT projects:

• IT moves and relocation's
• Server room design and commissioning (with cooling and power analysis)
• Network infrastructure installation and upgrades
• Wireless LAN installation (internal and external)
• Operating system upgrades/roll-outs
• Software upgrades/roll-outs

Large scale projects are managed within the Prince2 methodology to ensure proper budgetary control, task tracking, and risk management. Click here for more details...

Contact Details:

Jaytag Computer Limited

Maddison House, 226 High Street

Croydon, Surrey, CR9 1DF

Phone: 08007879258

Web: http://www.jaytag.co.uk/

Web Design Services in London

We provide a comprehensive web design service for including hosting, domain registration and web development.
However, our main focus is maintaining existing sites, or making transfers from ‘static’ sites to content managed systems. We also deploy web based forum software like vBulletin, and elearning software like Moodle. Click here for more details..

Contact Details:

Jaytag Computer Limited

Maddison House, 226 High Street

Croydon, Surrey, CR9 1DF

Phone: 08007879258

Web: http://www.jaytag.co.uk/

Linux Servers Support London

Most small businesses have no need for expensive servers, or expensive server software.

If you require shared file storage for your business, access to enterprise-grade email and collaboration tools, remote working and state of the art security, you needn’t look further than a Linux based server.

For most small businesses, we usually configure a small server based on SMEServer.

Why Linux?

In our experience, a small business running SMEServer benefits from low installation costs, reduced maintenance costs and reduced downtime when compared to a Windows based server.

Why not Linux?

If your business relies on Windows based server software (for example, some specialist building management software or alarm maintenance programs) then Linux may not be for you. Click here for more details...

Contact Details:

Jaytag Computer Limited

Maddison House, 226 High Street

Croydon, Surrey, CR9 1DF

Phone: 08007879258

Web: http://www.jaytag.co.uk/

Office 365 Support London

As a Microsoft Cloud Partner, We offer access to cloud-based hosted Microsoft Exchange services. This allows for users in your organisation to have access to a Microsoft Exchange mailbox, without the need for a Windows based server or costly Microsoft Exchange Server software (£1200 as of September 2012).

Access anywhere

As long as you have an internet connection, you can access your mailbox from anywhere in the world, either with Microsoft Outlook, using Outlook Web Access (web-mail) or a number of other 3rd party email clients.

Low monthly charges

Exchange mailboxes are provided (with a license for Outlook 2010) for around £3/ea per month. Installation charges are low also, from just £20+VAT per PC. Click here for more details..

Contact Details:

Jaytag Computer Limited

Maddison House, 226 High Street

Croydon, Surrey, CR9 1DF

Phone: 08007879258

Web: http://www.jaytag.co.uk/

Computer Refurbishment and Recycling Services in London

Jaytag Computer recycle and refurbish desktop and laptop computers of any age, or type.
Free collection within the M25 area can be arranged by contacting us. Please let us know the quantity of equipment to be collected, along with an approximate age.

A secure data destruction service, with certificate of data erasure is also offered, at a cost of £10 per hard drive. Physical destruction by hydraulic drill press is offered at a cost of £15 per hard drive.
Content source...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

Cloud Storage Support in London

Our cloud storage solution is an easy to use, secure and flexible service backed by Amazon.com and Rack-space. In its most basic form, you are provided with a virtual network drive, allowing you to backup, share and synchronize files anywhere in the world.

Overview
My Secure Backup is a business class online storage, sharing, and backup service designed for Businesses of 2–100+ employees.

Secure Automatic Backup – allows users to easily backup important data to the cloud in a set-it-and-forget-it fashion. Protect data with AES-256 encryption, using a key that you control.
Multi-way Sync – allows users to synchronize folders on their computers with folders on a cloud-based network drive – and with folders on other computers.
Network Drive – gives users a secure place to store and share files as if they were already on their computers. Easily control and limit access for each user.
Backup History – improves the ability to restore files as they existed during a particular backup.
Web-based Access to Network Drive Files – improves the way users can access files from any web browser anywhere in the world. Access and Manage data remotely using any Mac, Windows, or Linux computer with equal functionality on each platform.
In essence, everything your business needs in one Easy-to-Use, Flexible, and Secure workgroup product.
Content source...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

IT Audits Services in London

We offer a comprehensive IT auditing service that includes analysis of:

• Desktop PCs/Laptops – Hardware, Software and Security
• Printers
• Network – LAN/WAN
• Shared Storage
• Backup/Disaster Recovery
• Email Software
• Collaborative Working Software

Content source...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

Virus Removal Services in London

 

Jaytag Computer are experts at removing viruses. In fact, in most cases we can clear up a virus infection within less than an hour – without losing any of your data.

A virus infection can stop you working dead in your tracks – you may find that searches on Google are redirected, your internet access is disabled, or your anti-virus program stops working.

If you are infected, there is a real risk that the data on your computer could be stolen or even held to ransom. If you think you are infected, stop using your computer immediately.

How we remove an infection
We use a number of industry standard tools like Combofix, HijackThis! and Super Anti-Spyware to check your system for signs of virus infection. If a virus is found, it is removed immediately.
Content source...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 08007879258
Web: http://www.jaytag.co.uk/

Windows Server Support London - Server Repairs London

Jaytag Computer install, maintain and support Microsoft Windows based servers from Windows NT4 (now long obsolete) to Windows Server 2012 (including small business server versions).

We also can provide support and assistance for standard server software like IIS, Microsoft SQL Server and Microsoft Exchange. From administrative tasks like mailbox management, archiving and backup, to creation of SQL databases and setup of IIS based web sites. Click here for more details:

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 0800 7879 258
Web: http://www.jaytag.co.uk/

Remote IT Support London - Remote Support Services - Jaytag, London

What are the benefits of using Jaytag’s remote IT support service?

The biggest benefit is its ease of use and efficiency. If you have a problem or request arise you would most likely want it solved as soon as possible.

Using remote support we can start fixing your IT issues instantly. As soon as you download and run our remote support program, we can connect – and see what you see on your PC screen.

In many cases we can completely diagnose and fully repair your software problems and network problems via remote support, which will save time – we will not need to travel out to you. It will also save you money – we don’t charge a call-out fee for remote support. You only pay for the time needed for the work to be completed. Click here for more details....

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 0800 7879 258
Web: http://www.jaytag.co.uk/

MAC Support London - Apple Mac Support - Jaytag, London

Whether it’s on site, or by remote access, Jaytag Computer are experts at getting your Mac and surrounding systems up and running again in an instant.

We come to you – at your home or office to collect your machine, so you needn’t take time out of your busy schedule to drop your system to a shop or book a Genius Bar appointment.

 

We’re London based – and can often be with you in the city or west end the same day for immediate assistance. For example, we can come to you to replace a broken hard drive within an hour, and have your system up and working again straight away.

We can often replace a broken LCD screen, system memory, keyboard, or other internal part within 24hrs, so your system is returned to you the next day in perfect working order. Click here for more details..

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 0800 7879 258
Web: http://www.jaytag.co.uk/

Desktop IT Support London - Hardware Support London - Jaytag, London

We support all widely used desktop operating systems including Microsoft Windows 98SE, ME, XP, Vista, 7 and 8. Apple OS9, OSX and Linux are also supported where necessary. Support is provided for all major software packages including Microsoft Office, iWork, Autodesk AutoCAD, Adobe CS, Sage Line 50 etc. Click here for more details...

Contact Details:
Jaytag Computer Limited
Maddison House, 226 High Street
Croydon, Surrey, CR9 1DF
Phone: 0800 7879 258
Web: http://www.jaytag.co.uk/

Virus Removal Services By Jaytag Experts

Virus Removal

If you are infected, there is a real risk that the data on your computer could be stolen or even held to ransom. If you think you are infected, stop using your computer immediately.
Read More...

Remote IT Support in UK

Remote IT Support

In many cases we can completely diagnose and fully repair your software problems and network problems via remote support, which will save time – we will not need to travel out to you. It will also save you money – we don’t charge a call-out fee for remote support. You only pay for the time needed for the work to be completed.
Read More...

Apple Mac Support London, UK

Apple Mac Support

All of our engineers are well versed in Apple hardware, from 68030 LCIIs (we are showing our age here!) through G3, G4 and G5 to the latest Xeon powered Mac Pro workstations, and Intel i5 iMacs.

Read More...

Desktop IT Support London, UK

Desktop IT Support

We support all widely used desktop operating systems including Microsoft Windows 98SE, ME, XP, Vista, 7 and 8. Apple OS9, OSX and Linux are also supported where necessary.

Read More...

Get an A+ rating with Vesta on SSL Labs

We’ve recently been testing sites with the Qualsys SSL Server Test here: https://www.ssllabs.com/ssltest/index.html

By default, the SSL settings on Vesta are good – but it’s not possible to get an A+ rating without making some changes to the nginx configuration files.

Although SSL Labs do give an indication as to where the SSL rating is low, it’s not very easy to see exactly what needs to be changed with nginx to get the A+ rating. The key things to improve:

1. Limit the SSL ciphers that can be used
2. Add HTTP Strict Transport Security with long duration
3. Enable SSL stapling

Firstly, you have to SSH onto your vesta server, and edit the main nginx conf file:

Read More...

Jaytag Computer Leading IT Outsourcing Companies

With an abundance of experience in technical project management and service delivery to large organisations, Jaytag Computer are well placed to assist medium sized organisations with their IT requirements.

We strongly believe in forming personal, long lasting relationships with IT managers and IT directors, to both compliment the skills of in-house staff, and provide outsourced management of services that are uneconomic to manage internally.

We provide a number of services including:

• In hours telephone helpdesk (8am-8pm Monday to Friday)
• Out of hours telephone helpdesk (24/7/365)
• Remote server monitoring and administration

See more...

Computer Recycle and Refurbish Computers of Any Age, or Type

Jaytag Computer recycle and refurbish desktop and laptop computers of any age, or type.
Free collection within the M25 area can be arranged by contacting us here.

Please let us know the quantity of equipment to be collected, along with an approximate age.
A secure data destruction service, with certificate of data erasure is also offered, at a cost of £10 per hard drive.

Physical destruction by hydraulic drill press is offered at a cost of £15 per hard drive.
See more...

Computer Repair Company in London

How many times have you been sat at your computer and suddenly everything starts to go wrong? Unfortunately, computer problems are common, which is why it is essential that you have a reliable computer repair company in London to deal with any issues.

Viruses, slow computers, network issues, operating system issues and damaged hardware are all issues that people never think will affect them, but they happen all the time, even to the most experienced of IT technicians.

At JayTag, we offer both remote IT support and desktop support to solve any issues that you may be having.
See more...

Experts at Removing Viruses

Jaytag Computer are experts at removing viruses. In fact, in most cases we can clear up a virus infection within less than an hour – without losing any of your data.

A virus infection can stop you working dead in your tracks – you may find that searches on Google are redirected, your internet access is disabled, or your anti-virus program stops working.

See more...

Finance and Leasing on Product and Services

Leasing options are now available on the products and services we offer.
We are delighted to announce our partnership with Bluestar Leasing, a specialist
technology finance company.

Preserving working capital is key, yet businesses still need to grow and regularly invest in new products and technology. Our partnership with Bluestar ensures that our customers can commit to our solutions quickly and on competitive terms that best suits budgets and cash flow.
See more...

IT Support Tooting, UK

Working with a local computer support company in Tooting is essential if you want to be able to call somebody that can offer a speedy solution.

In many cases, if there is a real issue, it will need to be sorted right away. At Jaytag, not only do we offer a solution for remotely fixing your system, but we also offer a callout service. In fact, we can be at your office in no time at all as we are based in Croydon.

To go straight to our booking page you can click here. However, to speak to somebody who may be able to guide you through your issue give us a call on 0800 7879 258. On this number, we can tell you if you require additional assistance.
See more...

IT Support Thornton Heath

People are too worried that computer support companies in Thornton Heath will charge a fortune. However, if you find the right one, you can get a great price.

At Jaytag, our prices are clear, and you will never be charged any hidden fees. If we quote you a price, this is what you will pay, even if we have to spend more time than first estimated on it.

Our technicians are waiting to help you solve any of your issues. If you have a support enquiry, then you can contact us here. Once we receive your request, we will call you to talk it over.

If you need to speak to somebody, please call our free-phone number; 0800 7879 258.
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Case Study – Network Upgrade and Tidy

We recently completed a network upgrade and tidy for a training company in South London.
The problem points:

1. Poor performance of the internet router – often crashed
2. Poor wireless signal
3. No VPN access, or unstable VPN access
4. Messy network cabinet, making diagnosis of faults difficult.

After visiting site, we found this:

Even though the customer had a rack cabinet, the equipment was laying on the bottom, and the wireless access point was inside the cabinet – that explains the poor wireless signal!
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Case Study – Office Move

Over the otherwise quiet Christmas period, we completed an office move for a design company, from their offices in Brixton to new offices in Clapham.

Office moves are a great oppurtunity to make changes to the way a network is setup – almost starting from a blank slate at the new offices.

The new offices were to be completely refurbished, save for data cabling.
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